Shipping Policy
Fast & Reliable Delivery Across Bangladesh
At AFSAR, we are committed to delivering your orders safely and on time. Please review our shipping policy below for information regarding order processing, delivery timelines, and shipping charges.
Order Processing
- Orders are processed within 1β2 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Once your order is dispatched, you will receive a confirmation notification.
Delivery Time
Inside Dhaka
- Estimated delivery time: 1β3 business days
Outside Dhaka
- Estimated delivery time: 2β5 business days
Delivery times may vary depending on your location, weather conditions, public holidays, or courier service availability.
Shipping Charges
Shipping charges are calculated during checkout and may vary based on the delivery location.
- Inside Dhaka: Standard delivery charge applies.
- Outside Dhaka: Delivery charges may vary depending on the destination.
Any applicable shipping fees will be clearly displayed before you complete your purchase.
Cash on Delivery (COD)
We currently offer Cash on Delivery (COD) for most locations across Bangladesh. Customers are requested to provide accurate contact information to ensure smooth delivery.
Order Tracking
Once your order has been shipped, our team may provide delivery updates through phone, SMS, or email, depending on the courier service used.
Delivery Attempts
If the recipient is unavailable at the time of delivery, the courier may attempt redelivery or contact the customer for further instructions. Failure to respond may result in the order being returned.
Incorrect Shipping Information
Please ensure that your shipping address and contact details are accurate when placing an order. AFSAR is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
Delays Beyond Our Control
While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including:
- Severe weather conditions
- Public holidays
- Transportation disruptions
- Courier service delays
- Natural disasters or unforeseen events
Need Assistance?
If you have any questions regarding your shipment or delivery status, please contact our customer support team.
Phone: +88 1812-345678
Email: contact@afsar.com
Thank you for choosing AFSAR. We appreciate your trust and look forward to serving you.